This Issue

• Course Outline
• Who Should Attend?
• Learning Outcomes
• Course Leader

Course Information

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Real TNA!

Introduction

What is Training Needs Analysis (TNA)? Is it something managers do once a year with their direct reports because the Human Resource or Training department tells them so? Is it to produce evidence that the organisation develops its people so as to achieve or maintain an external excellence award? Has TNA degenerated into mindless one-to-one discussions and form filling exercise at the end of the year - a chore that both management and staff want to put away as quickly as possible?

The answer is “no”! Real TNA is far from the grim scenario depicted above.

There is so much more power and potential in TNA that each and every manager can harness to improve themselves, their team, and ultimately, achieve their organisation’s goals and business objectives.

This 2-day course provides a candid but real insight into TNA and how it can be utilised as a strategy and tool for the betterment of all involved.

Course Outline

Day 1

Benefits of a REAL Training Needs Analysis?

• What is it all about and how can i use it to increase business productivity & efficiency?
• Don’t strangle TiNA … insight into desired and undesired practices of organisations

Conducting the analysis

• Identifying & determining if there is a REAL training need
• Determining who actually requires training … it could be yourself!
• Determining the most effective and efficient method and type of training intervention for each situation.

Gaining your Management’s support for Training

• Presenting the case for training (i.e. setting the performance targets and securing the budget)
• Evaluating and reporting the outcome

Day 2

Individual consultation and coaching

• Review of participants’ current responsibilities, deliverables, and situation
• Put together a focused, personal plan to conduct TNA back at the workplace

Who Should Attend

This course in suitable and recommended for the following profile of participants:

• Newly hired or promoted executives or managers with supervisory responsibilities but have little or no experience in determining training needs of an organisation and staff;
• Newly hired or appointed executives or managers in-charge of the human resource development or training function within your organisation but with little or no experience in determining training needs of an organisation and its people;
• Experienced executives, managers, or business owners who wish to know how they can better achieve business/organisational objectives through training needs analysis.

Learning Outcomes

At the end of the course;

• Participants will have a good grasp of what TNA really is and how to apply it in their own area of work to resolve issues or problems, meet organisational objectives, and/or enhance business performance.
• Participants will be able to go about the TNA process from conceptualisation to conclusion, and put together a real TNA plan-of-action to be implemented back in their organisations.

Course Leader

Ives Tay is a seasoned Training & Development practitioner and brings with him over 12 years of knowledge and professional experience in the fields of education, training, and workforce development in both public and private sectors.

In the course of his practice, Ives had held senior specialist and managerial positions in local and international organisations like Hewlett-Packard, The City and Guilds of London Institute, Raffles Girls School, the Ministry of Manpower, the Singapore National Employers Federation, and the Singapore Workforce Development Agency, providing strategic and operational human resource management and development interventions and initiatives at individual, corporate, and national levels.

A proponent of work improvement through study, critique and continuous improvement, Ives believes that there is always better and more meaningful ways to approach generating desired outcomes by challenging the status quo.

Ives graduated with a Bachelor’s degree in Business Administration from the University of South Australia, and a Master’s degree in Training (with Merit) from the University of Leicester. He is also a Licentiate of the Chartered Institute of Personnel and Development (UK).