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CBS MASTER TRAINER: ANNE LEONG
Education
Anne Leong holds a Master of Science degree in Applied & Clinical Psychology and a Bachelor of Science double degree in International Business and Humanities/Psychology from the University of San Francisco. She is also a certified behavioural and executive coach with Results Coaching Systems, of the International Coach Federation.
Professional ExperienceAnne Leong has worked in the field of Human Resource management and Training & Organisational Development for the last 20 years in the USA and Canada, Europe and in Singapore. She has more than 15 years of experience as an HR consultant in Singapore, Oceania and the greater Asia region.
From 1996 to 2000, she was Managing Director and Principal HRD Consultant of Ewing Communications, leading the company into the arena of Talent Management consulting and Performance-Based training customisation for clients. She pioneered the move from the mere execution of traditional off-the-shelf training to the design of result-based behavioural & skill improvement programmes integrated with HR strategy consulting that facilitated clients dovetailing them with their corporate Human Capital Management initiatives.
Since 2000, Anne has continued to work with clients in the areas of OD, Talent Management, Leader & Professional Development and Change Management, consulting with them and developing programmes that are tailor-made to meet each client’s current & strategic performance goals, its future leadership capability and company growth projections.
Her North American and European MNC clients include Microsoft, Cisco Systems, Hewlett-Packard, SunGard, Nokia, Gillette, BASF, Siemens, Infineon, Agilent Technologies, Kvaerner, Norsk Hydro, Rehau, Exxon-Mobil, Bank Julius Baer & Co, Towers Perrin, Prebon Yamane, Brady Corporation, Honeywell, Monsanto, Stork Wescon and Schlumberger-Omnes.
Her Singaporean MNC, SME and government clients include IDA, EDB, IE Singapore, Singapore Dept of Statistics, IRAS, MHA, MOE, MITA, SLA, PSA, SPRING, Singapore Police, Institute of Microelectronics, National Skin Centre, CARC, Creative Technology, International Factors, First Capital Corporation, Credinet, ECICS, Flextech, DataOne, Radiance Communications, Vanguard Interiors and Unifor.
Anne is Singaporean and speaks English, Mandarin, Norwegian and French.
Her areas of specialisation:
| Organisational Development |
Leadership & Management Training & Programme Design |
| Talent Management |
Professional Development Training & Programme Design |
| Mentoring & Executive Coaching |
Strategic Planning & Management |
| Change Management Programmes |
Global/Regional HR Management |
| Psychometric Profile Design |
Succession Planning Development Programmes |
Affiliations/Featured & Pro Bono Appearances
| Asia Business News, Public Speaking |
Gerson Lehrman Group, HR & OD Council, Practice Partner |
| Radio One FM, Time Management |
American Chamber of Commerce, Learning & Development Practice Partner |
| Mediation Training Institute, Practice Partner |
American Society of Training & Development, Practice Partner |
| TAFEP, Diversity Management |
NTUC/Public Service Division, Performance Management |
| SCORE, Professional Interpersonal Skills |
National University of Singapore, Presentation Skills & Career Imaging |
| SHARE/Community Chest, Presentation Skills |
Toastmasters Club, SIM Chapter, Spokesmanship & Public Speaking |
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Private Sector Clients: Some participant comments
“Very good – introduced other topics as we asked even though not originally covered in the programme. I benefited over 100% - to handle situations and questions much better.” Senior Sales Director, Cisco Systems Hong Kong
“All the practice sessions are very useful in illustrating the concepts/theory learned. She is very knowledgeable and imparted a lot of up to date guidelines for us.” Account Manager, Sales, Cisco Systems India
“Very comprehensive content covering various situations. Could hold the attention of the participants all through the programme” Vice President, Market Development, Microsoft Malaysia
“A well-rounded and fully prepared, professional instructor. Good course for consultants like us to learn more advanced skills.” Director, Engineering, Schlumberger-Omnes Malaysia
“The feedback given has a great impact and it has improved many of us. Will forward my recommendations for further training for ISC Asia.” Regional Quality Director, Schneider Electric Malaysia
“Anne is an excellent facilitator and trainer. Thanks for her tips.” General Manager, Clipsal China
“Anne is a great trainer – very encouraging, coaches us step-by-step. The exercises and role-plays she designed were very relevant to our work.” Technical Director, SunGard, Australia
“Kept our interest high throughout the training. This is not easy to do. Great presenter and trainer!” Sales Director, SunGard, Singapore
“Very interesting and highlights our blinds spots to help us improve. Interactive. Ms Leong’s got the control over the entire training programme. She’s very knowledgeable and approachable.” Sales Manager, Eguide
“Thanks for making the class so interesting and relevant to our work, I have learned quite a few things from the course. :)” Sales Manager, SingTel
“Well done, entertaining too! I definitely improved in my overall performance mindset and approach!” Product Marketing Sales Director, Electec
“Very good – introduced other topics as we asked even though not originally covered in the programme. I benefited over 100% - to handle situations and questions much better.” Senior Sales Manager, Flextech Manufacturing
“Very good training not only for skills in this training, but also for personal self-improvement.” Account Director, Radiance Communications
“All the practice sessions are very useful in illustrating the concepts/theory learned. She is very knowledgeable and imparted a lot of up to date guidelines for us”. Director - Training Consultant, CAG, Agilent Technologies
“Very engaging instructor” Account Manager, Sales, Agilent Technologies
“Very comprehensive content covering various situations. Could hold the attention of the participants all through the programme” Manager, Process Development, Agilent Technologies
“I love the programme. This programme really helps me. Anne is very good. She covered the subject very well. Very good presenter! She is very encouraging.” Director, Business Development, Creative Technology
"Anne is a very knowledgeable trainer. She uses appropriate examples and stories to illustrate her points. I enjoyed the programme and have benefitted from it. I learned the techniques on probing, questioning and 'narrowing' down to specifics." Manager - Products Team, Julius Baer & Co
"Facilitator Anne could give examples to illustrate key points. This is important as opposed to being conceptual and theoretical." Asst Vice President -Training & Development, DBS Bank
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Public Sector Clients: Some participant comments
"Your presentation was most insightful and helped our public sector leaders see performance management in the context of worldwide trends and how issues can be managed. The feedback from the participants has been positive, and those whom I spoke to all agreed that the workshop was useful." Madam Halimah Yacob, Deputy Secretary General, National Trades Union Congress
"Anne is a good trainer. Able to keep pace with the class dynamics and needs." CEO, National Council of Social Service
“Fun course and enlightening to see how to improve oneself. Engagement strategies taught were useful, especially bridging strategies. It was good that different situations were given for role-plays, and we were taught how to deal with them.” Centre Director - Texas, EDB
“Very different from the other courses I have taken. My interest was held throughout. There was never a dull moment.” Consultant - Government Operations, Infocomm Development Authority of Singapore
“First-class facilitator. The personal touch involved in the course was amazingly fresh and yet definitely very effective. This is the best course I've attended thus far over the years, where the extent of internalisation of the skills gleaned from the course will be the most profound.” Asst Director, Interconnection & Access, Infocomm Development Authority of Singapore
“Facilitator gives pragmatic advice which I can connect with.” Director, Interconnection & Access, Infocomm Development Authority of Singapore
“Great programme. Very relevant & useful. Wonderful session.” Senior Manager, International, Infocomm Development Authority of Singapore
"The discussions were useful as it brought to surface the collective wisdom and experience of participants. The tips on how to effectively plan for a session and linkage to mentee was useful." Deputy Director - Corporate Planning, CPF Board
"Anne was able to provide in-depth insights during the role-plays and was able to interact appropriately at certain points in role-play to bring across points effectively." Senior Manager - Corporate Planning, CPF Board
“I think the trainer was marvellous & excellent. It was really the best thing I ever learnt. I am able to put whatever she taught into my daily work, thanks to her!” Tax Officer, Inland Revenue Authority of Singapore
“Very good instructor – uses different methods and theory to keep us interested. She is very friendly and approachable. Remembers everyone by name.” Senior Tax Officer, Inland Revenue Authority of Singapore
"One of the most engaging and lively instructors I've experienced. Thank you, Anne." Sharmini Blok, Director - Education & Outreach, Earth Observatory of Singapore - Nanyang Technological University
"The role-play experience has been life-changing for me. The trainer brought along a mountain of knowledge to impart to us. Overall, I achieved maximum benefit from this training." Thomas Seet, Nanyang Business School, Nanyang Technological University
“Topics covered were realistic and applicable to work and personal situations. Engagement with participants is excellent; very interactive – 2-way communication facilitates learning.” Corporate Relations Executive, Ministry of Home Affairs
“Very useful materials. Very good instructor and helpful in coaching us through role-plays and making improvements.” Head, Enforcement & Administration, Singapore Broadcasting Authority
“The role-play exercises were quite fun, and helped us to think how to solve questions/issues quickly – useful to real life cases.” SSSgt, Ministry of Home Affairs
“Anne is an excellent trainer. She is able to deliver her training clearly and provides various scenarios to make it realistic & practical to the participants.” ASP, Singapore Police Force
“My confidence as a manager is definitely much better after this course. Very helpful and insightful.” Sergeant, Singapore Police
“A good trainer, very helpful and giving tips on how to improve and coaching and mentoring staff.” Warrant Officer, CISCO Singapore
“Trainer is knowledgeable and personable. The programme has definitely made me aware that I've been making mistakes in the past!” Head of Department, Singapore Sports Council
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