Tuesday June 1, 2010

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Course Information

Date: 01 & 02 Jun 10
Time: 9am to 5pm
Venue:Concorde Hotel, Orchard(Formerly Le Meridien Hotel)
Fee:: S$1800 NETT Early Bird Fee :pay S$1500 (NETT) before 21st May 10
To register, please contact Jaslyn
@ 9228 7171 or
jaslyn@cbsgroup.com.sg
Requirements:
Participants are required to bring
along a Laptop for training.
Administrator rights are required.
Click here for registration form
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2 day Master Class in Understanding Body Language:Recognizing the Hidden Meaning of the Unspoken Dialogue

General

Despite the existence of a very meaningful verbal communication system and other contrived signs and symbols (such as traffic signs), a significant part of human communication is based on body language. There is no consensus on the actual weight that this communication has, but it is universally agreed that it plays a very important role in our overall communication.

Body language is generally believed to be shared by large groups of people, even more so than words. There are universal human body language patterns (such as bowing your head to express humility) and unique cultural patterns (such as saluting).

Most body language researchers agree that this communication pattern is extremely relevant even if it exists only subconsciously. According to this theory, body language is an inseparable part of human communication, and occurs regularly during every human interaction.

 

 
 

Goals of the Seminar

An introduction to the world of body language in order to understand and get to know the significance of body language, the possibilities of extracting information using this tool, and what we should be aware of in interpersonal interactions.

The seminar will give its participants tools to better understand interpersonal interactions, whether regarding the service industry or interrogation or questioning. It will also give us an advantage in understanding various situations at work or in our personal lives since body language is an important way to transmit messages.

The seminar will also give its participants tools to prepare themselves better for work meetings, to prepare their work environment for these types of meetings, give tools for how to properly behave during various types of meetings and interactions and how we can avoid revealing our intentions.

 
     
 

Target Audience

Public sector This seminar will be particularly useful for members of the law enforcement and intelligence community who are interested in enhancing their interrogation and interviewing techniques in order to facilitate career progression. The seminar will also be of interest for security personnel who operate in high-risk areas and interact with the residents of those areas and who seek to minimize the amount of false information they act upon and increase the efficiency of their investigations.

Private sector- this training session is also useful for professionals which deals with daily interaction in the investigation and risk management fields, it is also suits personals in human resource departments

     
 

Course Outline

Introduction

  • Introduction to the term Body Language and how this term is perceived in human society as a central language and its importance among humans.
  • Understanding the physiological structure of people’s responses to various events and how these translate into involuntary body movements. Can body language be concealed? Can it be faked? How can body language be exploited for our needs, accompanied by several examples from the public sphere.
  • Types of movement and understanding their meaning:
    • Hand movements
    • Leg / foot movements
    • Various types of standing / postures
    • Body language in interpersonal communication
    • The significance and meaning of different ways of sitting
    • Identifying signs of lying using body language
    • Identifying suspicious subjects using body language
  • Practicing and drilling different body language meanings, how to identify signs of lying, practicing different situations of organizing our work environment in order to utilize body language more effectively.
  • We will try to understand body language signs that are unique to Singapore and what they mean. Are there differences among the various Singaporeans or are there differences in the body language meanings according to population strata and type?
  • Participants will be given the option of presenting cases from their workplaces in order to share their personal experiences with body language with the other seminar participants.
  • Field exercises.
     
 

Duration of the Seminar

This is a two-day seminar where the participants will receive both theoretical knowledge and practical experience. The first day will involve lectures and some practice exercises and the second day will be mostly devoted to field exercises to practice the material learned.

 

About the instructor

Ret. Special agent Zvika Yovel is high skilled professional with over 25 years of experience in the security and intelligence fields in the governmental and in the private sectors.

His past duties includes service in operational units, managing the security in Israeli embassy’s overseas and in few El Al (Israeli airline) stations around the world, Zvika still serving till today as Chief of Security in El Al stations in the world. In his early days Zvika served in the IDF as senior officer in the Paratroopers Brigade.

Due to his rich experience Zvika was recruited to participant in few intelligence projects that include recruitment and mobilization, operating and general management.

The knowledge Zvika acquired throughout his professional carrier transferred in his training courses which are fascinating and Informative sessions.

 

Professional Experience:

03/2009 :

present days: V.P international marketing S.I.A

2007- 03/2009 :

Intelligence Consulting & Instruction.

2005- Present : Active security officer for El-Al operations abroad.
1997-2005 :

Manager of a national unit for complex tasks and special operations in the      General Security Service.

1995-1997 :

Unit manager in Human Resources, General Security Service.

1991-1995 :

In charge of security for Israeli Embassy and El-Al operations in Spain.

1989-1991 :

Unit manager in Human Resources, General Security Service.

1985-1989 :

Work in New Employee Recruitment Division, General Security Service.

1981-1985 :

Questioner in Security Screening Unit, General Security Service.

1977-1981 : Military Service-Regular Service in the Paratrooper Brigade, Officer in a special Brigade.
 

Education:

2004-2007 :

M.B.A in Business Management, Open University.

2004 :

Advanced Intelligence Course, General Security Service.

1990 : A course for security management of airplanes and foreign operations within the General Security Service Security Division.
1987 :

: Management Course in the General Security Service.

1982-1985 :

BA in Political Science and Work Studies, Tel Aviv University.