This Issue

• Course Outline
• Methodology
• Who Should Attend?
• Master Trainer 

Course Information

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1 day Workshop in Living Meaningfully and Successfully in a Multicultural World

In our increasingly globalized world both work and personal lives bring us together with world/international cultures we may have only heard or read about long ago. But now, especially true here in Singapore, we find we really need to be able to work side-by-side relating compatibly as well as communicating successfully, with groups of people we may never have thought of meeting – not even in our wildest dreams.

But here they are – right here and now – in our daily lives whether at our home, neighborhood, the next desk, on the other end of our phone, or anywhere in the whole wide world on the Internet.

The demands of today’s world require that we be able to communicate and collaborate productively with them to achieve the best possible outcomes for them and for us from our relationship with them – whatever that may be – personal or professional.

But how to make sure that happens?

While quickie weekend trips to nearby countries can bring an overview of foods and styles of living that can help open a conversation, they rarely provide the depth of understanding, learning about, and working within the constraints of a different culture that are needed to be able to communicate, collaborate, and successfully do business with those of a culture different from your own.

What do you really need to know about “them’ to be most successful???

What will that teach you about “you” that you really do need to know???

This seminar/workshop is for you if you see that as the world goes more global, your need will be for greater understanding and increased abilities and skills for in-depth communication and collaboration with many other cultures. Even if you have developed some skills in this context, you may see a need for some fine-tuning as your multicultural interactions and contexts grow and enlarge as well.

Course Outline

What do we mean by CULTURE?
How many “culture do I know of? Am a part of? Are part of me? Are in my work life?

What IS my own culture?

What do I know about my own culture?
What are the dimensions of my culture that make me unique?
How can I learn more about it?
How much does it matter?

What do I know about your culture?

What are the dimensions of your culture that make you unique?
How can I learn more about it?
How much does it matter?
To me?  To you? To other stakeholders?
How multicultural is my world?

Which other cultures enter my environment? Personal? Social? Community? Professional?
How often? Daily?  Frequently?  Occasionally
What are the special dimensions of these other cultures that make them unique?
What is most important for me to know about these other cultures?
In my professional life?  In my social life  In my personal life?

Patterns of Cultures

Religious-based
Regional-based
National-based
Language-based
Familial-based
Gender-based

What do we mean when we claim to be “culturally competent”?
How can I develop those necessary skills to claim that definition for myself?

How you can be able to benefit from this workshop:

• Learn effective communication skills for use with those of other cultures
• Achieve comfort with others for emotional balance
• Learn to effectively recognize and deal with others’ cultural signals, styles, and emotional ways of self-expression
• Reduce stress by learning to navigate your way through negotiations with various cultures
• Be more productive and effective in professional international relationships
• Learn how to express yourself in positive constructive ways
• Build healthy personal and workplace relationships

• Learn to program your thoughts and behavior in ways that are culturally competent so you will make the most appropriate choices in even complex  situations

• Learn how to help those from other cultures feel comfortable with you confidently and professionally
• Learn to use various scientifically tested techniques and strategies to create ideal work and personal life environments
• Understand your emotional fears of others that may be holding you back
• Equip yourself well for communication and negotiation in an international environment
• Feel competent in interactions with those of many cultures

Methodology:

• Highly interactive, creative, and fun group participation - helping to facilitate active understanding, learning by doing to promote lasting change.
• Discussion of hypothetical or real life situations to learn alternative productive ways of dealing with intercultural  situations
• Guided group exercises to learn the application of various approaches and techniques
• Personalized self-culture exploration plan for each participant
• Learn interview techniques to get deeper into a specific culture’s values and beliefs
• Optional use of various assessment tools and questionnaires
• Optional Self help handouts  and  Self Help articles
• Activity-focused learning makes these workshops stimulating, opening-up new ways of thinking, believing, and experiencing. Many activities are interactive, creative, and just plain fun. We find this helps facilitate active understanding, learning, and promoting lasting change.
• Interactive discussions and problem-solving projects of hypothetical or real life situations encourage learning alternative proactive, productive ways of dealing with similar events or situations.
• Practice in group exercises can reinforce the understandings and learnings involved in a proactive approach to multiculturalism.

Who Should Attend?

• This course is suitable for adults from all walks of life:

  • Who wants to feel more comfortable and competent in cross-cultural environments
  • Who might be traveling internationally to meet important business partners, or for just plain fun
  • Who might be receiving important international business partners of other languages/cultural backgrounds
  • Who wants to discover the necessary personal and communicational tools to claim cultural competency
  • Who has difficulty knowing how to express Self effectively in multicultural situations
  • Who wants to learn to be more/less assertive/more/less passive - when/where it is advisable to do so
  • Who has trouble knowing how assertive to be in any cross-cultural situation
  • Who is uncomfortable about interacting with people who are “different”
  • Who is a health care professional, a workplace counselor, an HR person, or works in a multicultural setting
  • Who is holding him/herself back because of awareness of lack of cultural awareness and competency
  • Who spends time stressing over how to behave with people who are different
  • Who has had lack of cultural knowledge to manage a workplace or personal relationship
  • Who avoids those of other cultures but doesn’t quite know why
  • Who has had negative cross-cultural interactions and wants to learn to make amends in a positive way
  • Who is interested in exploring and understanding other cultures in a safe practice environmen

Master Trainer 

Dr. Marilyn H. Murphy

Dr. Marilyn H. Murphy is a California-licensed psychologist having practiced for many years in Southern California in diverse clinical, business, state government, and educational settings. Her I/O work has spanned the US and a few other countries as well. She has traveled in nearly 50 countries, and lived and worked in 4 countries other than the US.

 In addition to her private clinical practice where she has worked with individuals, and specialized in couple, family, and group work, Dr. Marilyn has conducted many workshops and seminars over the years.

For some time she has been teaching several online psychology courses for two California universities, including licensing courses on Cross-Cultural/ Diversity Issues, and on Clinical Hypnotherapy, and Positive Psychology, among others.

Over the years she has taught at several American universities, including UC, Santa Barbara and the California School of Professional psychology (CSPP/Founding Faculty member).

For many years she has been listed with the US National Register of Health Service Providers in Psychology. This is THE national organization that US insurance companies check to verify if a service provider is registered, thus legitimate, as a provider that they can/will accept to pay for their insureds’ psychology treatments.)

Her I/O work has included consultancy to subsidiaries of Boeing, Volkswagen, and Pratt-Whitney, among others; this work was primarily in the areas of employee relations, management coaching, supervisory training, and in strategic management. Her pleasures in this work provided the impetus for her to go back to UCLA to complete her MBA.

Dr. Marilyn’s clinical experiences have included working with people from many cultures, including those with personal, family, and/or relationship issues such as anxiety, depression, parenting issues, anger and conflict management, assertiveness/empowerment and social skills training, gender-related issues, etc.

Child/youth treatment can include those with diverse behavioral, emotional, and psychological problems (ranging from behavioral management, special needs and/or school related issues, anxiety, anger management, phobias, healing emotional trauma, training pre teens against peer pressure, etc).

Dr. Marilyn graduated from UCLA twice – her doctorate and her MBA are both from UCLA; in fact, all 4 of her degrees are from highly respected and very well-known on-ground California universities.

She has travelled extensively and has lived and worked in various parts of the USA, in Europe, and now in SE Asia. Her diverse background, travels, and working experiences help her to understand many diverse cultures, their traditions/rituals, cultural signals, expectations, values, and belief sets.

Though Dr. Marilyn speaks only English and Spanish fluently, she has some knowledge of French, Arabic, and Mandarin – having attempted at various times to become culturally competent in those languages.

Dr. Marilyn has often been invited to give talks, seminars, and workshops on various psychological topics to the general public, parents, businesses, and to professional groups in different parts of the world.

Her current passion is about how many ways hypnosis (and clinical hypnotherapy) concepts of influence, persuasion, and personal control can be applied to our personal and professional lives, ways that most people have hardly even imagined!