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Tuesday, May 29th, 2012
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This Issue
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Course Information
Date: 29 May 2012 (Tue)
Time: 9am to 5pm
Venue: * Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road
Fee : S$680 (NETT)
* subjected to changes of equivalent convenience
To register please contact Jaslyn
@ 9228 7171 / 6278 9785 or
jaslyn@cbsgroup.com.sg
Registration is on a 1st come 1st serve basis. Register early to avoid disappointment.
Click here for registration form |
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| 1 day Fraud Detection & Investigation Workshop |
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In today’s fraud environment there is a critical need to go beyond prevention as counter measures are increasingly adopted by internal fraudsters to circumvent these measures. Fraud detection measures can identify these countermeasures and stop fraud. From many years of experience in investigating fraud, Mr Jeffery Ang have successfully develop an effective fraud detection frame work helm by the original method aptly called GHOST Protocol which is an invisible layer of covert measures over the visible control measures. Ask yourself, 'would a fraudster tell you how he is going to cheat you", so why should we tell the fraudster how we are going to catch him, like the control measures all staff are aware of. Participants will learn:
a) Latest fraud trend including key identifiers, patterns & profiles
b) Analytical Investigation Methods (AIMs) establishing links to identify conflicts of interest
c) Legal & evidential issues relating to fraud offences
d) GHOST Protocol to detect fraud©
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| Learning Objectives |
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The implementation of the whistle blowing program to improve corporate governance will to some extend mitigate fraud but the recent cases showed that when the fraud involves internal collusion the passive control measures is ineffective and active measures is needed to detect fraud. Investigations should also identify lapses in the system and any negligence for rectification. At the end of the course the participants should be able to:
1) Understand the need for proactive fraud detection
2) Appreciate the legal requirements in gathering admissible evidence
3) Understand the fraud investigation methodology
4) Apply the techniques in identifying fraud
5) Manage the investigation process according to best practices
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| Course Outline |
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INVESTIGATION METHOLOGY
1) 5 Pistons of investigation
a) Interview
b) Forensic (Document examination)
c) Intelligence (screening for fraud)
d) Industry / Insider Knowledge &
e) Technology
2) Investigation Management System (IMS)
Not all investigations can be resolved through conventional methods. Increasingly investigation techniques are used to obtain information on pretext, supplied by informers or gathered through surveillance and applying the latest investigative technology. Technology advances allowed fraudsters to capitalize on providing all sorts of fake documents, making it necessary to understand the basics in document examination to identify suspect documents. The innovative concept of the 5 pistons can be applied in the investigation of any type of incident but have been specifically customized to the Fraud investigation context
This module also provides the best practices on the documentation of the investigation process that is necessary to ensure proper investigations conducted as required by the Employment Act. Also included are the best practices in preparing your investigation report for submission to your superior, committee or for legal proceedings.
Training Methodology
This Investigation training emphasize on lectures to build underpinning knowledge, small group discussions, scenario-based exercises and sharing by the Trainers as well as participants. |
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| Who should participate? |
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- Forensic Accountants
- Government Accountants
- Investigators
- Independent Auditors
- Internal Auditors
- Law Enforcement Officers
- Recruitment Managers
- Human Resource Managers
- Finance Managers
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| Master Trainer |
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Jeffery Ang age 53 has extensive experience in training, conducting interviews and investigations. He started his training experience in Police Head Quarters developing and conducting in-service training for uniform officers in all 9 Police Divisions. He received a testimonial for his outstanding training abilities in 1986.
Subsequently he was selected for wider exposure in the investigation field and seconded to Commercial Affairs Department in 1992 where he was involved in investigating major fraud cases, some of which made headlines. In 1995 he was specially selected to lead the pioneer Intellectual Property Rights Enforcement Unit in CID where he conducted many successful major operations and successfully interrogating skillful fraud offenders. He received a letter of appreciation from the recording industry (IFPI) in 1997
Because of his vast experience he was selected to be the Training Officer for CID in April 1998. There he developed the Interview Techniques Course and became the pioneer instructor in the Course conducted by CID for all Police and CID Investigators. He also conducted the course for the Royal Brunei Police on special request by their Commissioner in May 1999 and was commended for conducting the course in a very professional manner. He played a major role in the setting up of the new School of Criminal Investigation for CID in 2001 and the development of the various Investigation courses until his retirement in Sep 2002. During that time he was presented with two Commendations and two Director CID Awards.
He has conducted many specialist investigation courses for many Government enforcement agencies like the Commercial Affairs Dept, Manpower Ministry, Attorney General Chambers, etc. He conducted many In-house investigation and interview techniques courses for both public and private agencies like the Customs, IRAS, NEA, SGX, National Council of Social Service, Council for Private Education, Schools, Prudential Assurance, Mandarin & Orchard Hotel groups, Hilton Hotel group in Malaysia, Flextronics regional auditors in China, the Police Integrity Commission in Maldives, Global white collar crime conference in Hong Kong, etc.
He was the Head of Loss Prevention for Sentosa Leisure Group from 2003 to 2007 overseeing the enforcement, security and investigation functions for Sentosa Island. Amongst his many achievements, is the development of investigation capabilities for his Dept and establishing the disciplinary and internal investigation framework solving many misconduct, internal theft and fraud cases. One such case he solved using his own interview techniques led to the recovery of $40,000 misappropriated. Other cases solved exposed fraudulent employment history or work experience claims. In recognition for his outstanding performance in Sentosa, he received a Commendation from the Singapore Police Force for the year 2006 (refer to copy on the left).
He left Sentosa in Sept 2007 to run his own consultancy firm providing training in conducting interview and investigations. He is the training provider for Civil Service College, Employment & Employability Institute and Masterclass trainer for Certified System Investigators (csi-world-hq.org). He is a practitioner trainer and provides integrity interview for job applicants, dishonest staff interrogation and investigation services using the same techniques provided in his training. He also guarantees the result in his interview services.
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