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March 29th - 30th, 2012
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This Issue
Course Information
Date: 29 & 30 Mar 2012 (Thurs & Fri)
Time: 9am to 5pm
Venue: : * Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road
Fee: S$2000.00 (Nett)
* subjected to changes of equivalent convenience
For more information;
please contact Jaslyn @
9228 7171 / 6278 9785 or
jaslyn@cbsgroup.com.sg
Registration is on a 1st come 1st
serve basis. Register early to avoid
disappointment.
Click here for registration form
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2 day Managing Risk in Electronic Banking - Taming the Electronic Tiger
Rapid technological changes in recent years have revolutionized the way banking services and products are delivered to Corporates and Consumers alike, so much so that keeping up with these changes is like trying to tame a tiger. We are all familiar with how the Internet, the cell-phone, Smartcards and even ATMs have changed our lives. These changes have dramatically modified and in some cases increased some of the traditional risks associated with banking activities, in particular strategic, operational, legal and reputational risks. In turn this has influenced the overall risk profile of banking.
Electronic banking carries its own unique characteristics, which increases and modifies some of the traditional risks associated with banking activities. These characteristics include; extraordinary speed of change related to technological and customer service innovation universal and global nature of open electronic networks integration of electronic banking applications with legacy computer systems, and increasing dependence of banks on third parties that provide the necessary information technology on which electronic banking depends.
According to all relevant regulatory bodies, it is incumbent upon the boards of directors and banks’ senior management to take steps to ensure that their institutions have reviewed and modified where necessary their existing risk management policies and processes to cover their current or planned electronic banking activities.
This course examines how the traditional risk profile has shifted and focuses on these changes and what needs to be done to effectively implement an efficient operational risk regime that includes all the required controls. In essence, we examine how to tame this tiger known as electronic banking.
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Course Outline
The Nature of electronic banking
What is electronic banking and how does it work? We cover the following critical areas:
- Definition of Electronic Banking
- Informational Websites
- Transactional Websites
- Electronic Banking Components
- Electronic Banking Support Services
- Web linking
- Account Aggregation
- Electronic Authentication
- Website Hosting
- Payments for e-Commerce
- Wireless electronic banking
Risk Management Principles for Electronic Banking
Aimed at assisting banks to expand their existing risk oversight policies and processes
to cover their Electronic Banking activities they focus on the critical issues of:
- Board and Management Oversight
- Security Controls
- Legal and Reputational Risk Management.
- Security Control Practices for electronic banking
- Managing Outsourced Electronic Banking Systems and Services
- Authorization Practices for Electronic Banking Applications
- Audit Trail Practices
- Maintaining the Privacy of Customer Electronic Banking Information
- Business Continuity and Contingency Planning Practices for Electronic Banking
Electronic Banking Risks
We examine the special nature of the risks associated with Electronic Banking, including
their effects on:
- Transaction/Operations Risk
- Credit Risk
- Liquidity, Interest Rate, Price/Market Risks
- Compliance/Legal Risk
- Strategic Risk
- Reputation Risk
Taming the Electronic Tiger - Managing the Risk in Electronic Banking
- Board and Management Oversight
- Electronic Banking Strategy
- Cost-Benefit Analysis and Risk Assessment
- Monitoring, Accountability and Audit
- Managing Outsourcing Relationships
- Due Diligence for Outsourcing Solutions
- Contracts for Third-Party Services
- Oversight and Monitoring of Third Parties
- Information Security Program
- Security Guidelines
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Target Audience
This course is a must for every Risk Manager as well as all who are involved in all aspects of Electronic Banking Services including:
- Banking Product Designers
- National Banking Supervisors
- Operations Risk Managers
- Bank Operation Managers
- Bank Retail & Corporate Customer Managers and Liaison Staff
- Corporate Treasurers & Associated Accounting Staff
- Internal & External Auditors
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Testimonials
- Event planning exercise was very helpful. Tools that were shared during the course to understand the importance of orientation to face disruption where great.
- Excellent presentation, exercise and great experience.
- Very well organized, structured and presented.
- The role playing was excellent.
- Very good. It changed my mindset. It made me realize BOT scenarios are not low grade severity scenarios and I will report it back to my boss.
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Trainer’s Profile
| Richard Barr |
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Richard holds a B.S. in International Business Administration from San Jose State University in California. His professional experience spans 19 years, 5 of which were spent with Wells Fargo Bank. Another 5 were spent honing his global banking skills, when Richard was involved with International Trade Finance, Real Time Gross Settlement and Cross Border Banking. The past 9 years have been in the private and high-tech sectors providing high-level consulting services, business analysis, project management and training to a wide range of banking clientele across the globe.
He has spent extensive time servicing a diversity of “financial institutional” clients, in South Africa, Poland, Sweden, Ireland, Netherlands, Greece, Bermuda, Malawi, United Kingdom and across North America. Clients include AIB Bank, Eurobank, ABSA Bank, CitiBank, Swedbank, INDEbank, IBM, Montran and Fundtech, as well as many others.
Richard has also filled the role of advisor to central banks on payment systems and technical payments issues. Furthermore, key staff from the Bank of England, South African Reserve Bank, Central Bank of Ireland and Bank of Portugal who have attended training sessions presented by Richard.
Selected Attendees List:
ABN Amro
Bank of England
Bank of Indonesia
Bank of Ireland
Bank of Portugal
De Nederlandsche Bank
Barcalys Bank
Saudi French Bank
National Bank of Denmark
South African Reserve Bank
Deutsche Bank
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