If you cannot read this properly, please go to this site: http://www.cbsgroup.com.sg/workshops/090206-negotiation.htm This email is an advertisement. You are currently subscribed to our mailing list. We sincerely apologize if you find this email an intrusion of your privacy or a source of inconvenience to you. If you no longer wish to receive our email advertisements - please reply "unsubscribe" Thank you. TRAINING WORKSHOPS This Issue » Course Outline » Course Objective » Who Should Attend » About the Trainer Course Information Date: 6th February 2009 (Fri) Time: 9am to 5pm Venue: Concorde Hotel, Orchard Road Fee: S$727.60 NETT Registration is on a 1st come 1st serve basis. Register early to avoid disappointment. Click here for registration form For more information, please contact Sandrina @ 9889 9565 or sandrina@cbsgroup.com.sg   1 Day Building Effective Negotiation Skills for the Business World Have you ever left a situation with a nasty feeling you did not get a fair deal? Many people do. They feel that they gave too much for too little in return. And that hurts them both at work and in their private lives. The reason it happens as that you were never taught the principles of effective negotiation at school. Corporate Negotiation Skills presents concepts that can be applied in scenarios that call for a "win-win" situation. When you learn to use these strategies, both involved parties will leave a bargaining situation with what they need. With this course, you will be able to negotiate in simple or complex situations, address the real issues, and resolve differences by understanding the fundamentals of human behavior. You will learn how to approach a negotiation situation with confidence and get the results you want. Course Outline •  Negotiation - A Definition •  The Negotiation Process    -  An insight to the process of negotiating •  Understanding the principles of exchange •  Styles of Negotiation •  Tough vs Soft Negotiators •  The Win-Win Negotiation •  The Pyramid model •  Common Pie-Expanding Errors •  Skills and Strategies    -  The Defense and Attack spirals •  Strategies- That DO NOT work •  Dealing with the unexpected •  Preparing Yourself •  Identifying Objectives •  Understanding Body language •  Strengthening your position    -  The Four Step Approach •  Insights to The Six Laws of Negotiation    -  Law of Dissonance    -  Law of Obligation    -  Law of Connectivity    -  Law of Verbal Packaging    -  Law of Involvement    -  Law of Balance •  Preparing to think on your feet •  Reflection - Application - Conclusion Course Objective At the end of the course, participants are targeted to learn and apply: •  Human Psychology •  Negotiation opportunities and attitudes •  Negotiation strategies and tactics Who Should Attend? •  Business Directors •  Business Owners •  HR managers dealing with complex staff issues •  Line managers •  Department heads in IT, Facilities, Finance etc, who must negotiate SLA's with other departments •  Team Leaders •  Project managers responsible for delivering major projects •  Anyone who has to deal with the problems of getting other people to agree to their proposals or to make changes to, or improvements in their behaviours or results. About the Trainer: Praga Praga is a highly interactive and innovative trainer, whose work is mainly based on research and applied knowledge from extensive experiences in benchmarking organizations best practices. His training uniqueness comes from his Accelerated Training Approach which is built on Learning Design Re-patterning Model TM known by many to be entertaining, refreshing, yet filled with success formulas. Praga is the co-founder of Accelerated Training Approach built on Learning Design Re-PatterningT Model and a Fellow Member with the Institute of Therapies Management (London). He holds a Degree in Business and several Diplomas in Psychology and Psychotherapy and a Masters in HRM & Organizational Psychology. He's also a: Certified Master Trainer in Psychotherapy Certified ATA Master Trainer Certified Psychometric Profiling Trainer Certified Trainer in Applied Counselling Certified Stress Management Trainer Certified NLP Master Practitioner Certified Master Life Coach Certified Behavior Management Specialist Praga is the only Singaporean to be certified as a Master Trainer with the Institute Therapist Management of London researching on Human Behavior. Praga travels extensively while working with many supporting partners globally. His expertise in training management are vast and some to name were in developing organizational framework, managing training initiatives, product/course development and customization, training facilitation and conducting needs analysis.